Andrew H.

“Thank you for offering me and my family the opportunity to meet my mortgage obliations, maintain our home, and remain happily i our home, with a modification on our existing loan that was being serviced by Ocwen.” “When I started working with [Ocwen representative] Valarie I still felt that Ocwen was just putting me through motions and I would never get a resolution to my mortgage obligation problem. I soon found out that I was wrong. While Valarie was being both professional and thorough, it soon became apparent that she cared, and wanted to help, as long as she could validate that my family did need the help and assistance. Valarie called me when she said she would, she explained to me why additional documents were required each time she asked for them, and eventually she came through with a modification agreement that will work for me and my family.”