Caring For Homeowners

Caring in Action – Homeowners

Ocwen, through its subsidiary PHH Mortgage, is one of the leading mortgage servicing companies in America, serving more than two million homeowners. We understand that for many people, their home is their largest asset and the main contributor to their family wealth.

We are committed to providing personalized care and solutions to help our customers save money, build equity, and most importantly, stay in their homes.

Our commitment to Caring in Action is best reflected through the words of those we have helped.


At Ocwen we know that there is no “one-size-fits-all” solution for our customers facing financing challenges.

We work directly with our customers to explore a full range of options for loan modification. Independent data confirms that a large majority of the homeowners we help with a modified or adjusted loan succeed in turning their situation around.

That is Caring in Action.


For our customers who qualify, we offer solutions that include changing one or more terms of a loan – from lowering the interest rate, to adjusting the loan balance, to spreading payments over a longer term. We may even be able to offer the option of lowering the principal balance. To learn more about these options click here, please note you will be redirected to our subsidiary PHH Mortgage.



Here are some additional resources to help you navigate the mortgage process:

HUD-approved Housing Counselors
For a list of U.S. Department of Housing and Urban Development approved housing counseling agencies where borrowers can go for advice on buying a home, loan modifications, foreclosures, and other related financial concerns, click here.

Mortgage Modification Calculator
For a modification calculator at Fannie Mae’s to determine how a modification could impact a mortgage, click here.